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歡迎到訪「醫信滙網站」 (“”)及其相關數碼平台(“醫信滙數碼平台”)。醫信滙數碼平台由醫信滙科技有限公司(“醫信滙”)擁有和運作。閣下使用醫信滙數碼平台之各類服務均受此私隱政策聲明列載的條款所規管。


Welcome to the website and affiliated digital platforms (“MEDcentra Digital Platforms”). MEDcentra Digital Platforms are owned and operated by MEDcentra Technology Limited (“MEDcentra”). All services and products provided through MEDcentra Digital Platforms are made available subject to the terms and conditions set out in this Statement.


  1. 政策大綱
    醫信滙承諾根據香港之個人資料 (私隱) 條例 (第486章) (“私隱條例”)及國際認可之個人資料私隱保護政策,保障閣下的私隱權利。


Our Commitment to Privacy

MEDcentra is committed to protecting your personal data privacy in accordance with the Personal Data (Privacy) Ordinance (Cap 486) (“the Ordinance”) of the Hong Kong Special Administrative Region of Peoples’ Republic of China and internationally recognized standards of personal data privacy protection.


  1. 個人資料搜集

為了讓醫信滙向會員提供有關服務,會員 (“會員”意指已註冊成為醫信滙數碼平台之會員)有需要在登記服務過程中向醫信滙提供個人資料。個人資料包括但不限於以下各項

  • 會員姓名
  • 聯絡地址
  • 電話號碼及手提電話號碼
  • 電郵地址
  • 其他相關資料


Data Collection

In order for MEDcentra to provide services to our Members (“Member” means the registered member for services provided by MEDcentra Digital Platforms), it is necessary for our registered Members to supply MEDcentra with personal data during the registration process. Personal data collected by MEDcentra includes but is not limited to the following:

  • Name
  • Contact Address
  • Telephone and Mobile Phone
  • e-mail Address
  • Other relevant data


當閣下瀏覽醫信滙數碼平台時,醫信滙會以寄存 Cookies 方式或類似方法搜集閣下使用數碼平台的資料。在登記醫信滙數碼平台服務時,閣下必須接受 Cookies,否則登記機能是不能使用的。經 Cookies 搜集的資料只作網站分析閣下對醫信滙數碼平台所提供之服務及內容的喜惡習慣,而不會向第三者提供。


When you visit MEDcentra Digital Platforms, MEDcentra collects general information about your visits by means of “Cookies” files and similar methodology. In our membership registration model, you are not allowed to disable this function. The information is only used for analyzing your preference in relation to the membership services we provide and will not be provided to any third parties.


  1. 個人資料的保安

醫信滙數碼平台採用數碼認證,使用SSL (Secure Sockets Layer) 技術將交易數據及資料加密處理及傳送,以防止用戶資料被盜取及非法取用。


Data Security

Once MEDcentra has obtained your personal data, they will be encrypted and maintained securely in our system. Only authorized staff of MEDcentra, who have been properly trained, will be permitted to access to those personal data. MEDcentra will also ensure compliance by our staff with the strictest standards of security and confidentiality.
MEDcentra uses digital certificates to implement SSL (Secure Sockets Layer) protection. SSL encrypts your transaction data and information so they are unreadable in transit over the internet to guard against eavesdropping and unauthorised access.


  1. 個人資料的使用


  • 辦理成為會員的登記程序及終止使用的手續;
  • 收納入醫信滙之用戶資料庫;
  • 處理及跟進用戶有關維修、查詢及投訴的通訊;
  • 該服務的日常運作;
  • 做服務調查;
  • 發放最新新聞資訊及通訊;
  • 推廣及直接促銷醫信滙旗下各刊物、網站、服務、講座、活動及宣傳推廣之最新消息,包括禮品、網上購物及其他優惠;
  • 推廣及直接促銷我們業務合作夥伴的各種產品或服務的最新報導,包括保險、展覽、講座、教育、健康及保健、社交網絡及其他醫療產品等;
  • 按任何對醫信滙具約束力的法律要求披露資料;
  • 審核; 及
  • 與上述各項有關的用途.


Use of Personal Data

The main purposes for which personal data may be used by MEDcentra are:

  • processing of the registration for our services and termination thereof;
  • incorporating into our user database;
  • handling of service calls, enquiries and complaints;
  • the daily operation for provision of our services;
  • conducting service surveys;
  • distribution of news alert and newsletter;
  • to promote or direct marketing of the latest offers and privileges from all the publications, websites, services, seminars, events of the Company, including gifts, online shopping and other privileges;
  • to promote or direct marketing of the latest offers from our business partners, including insurance, exhibition, seminar, education, health care, social network and other medical products;
  • to make disclosure as required under any law binding on MEDcentra;
  • auditing; and
  • other related purposes


  1. 個人資料的傳輸


  • 醫信滙約定的專業人仕,如代理人、顧問、會計師、承辦商或其他服務提供者;
  • 其他執行資料保安工作的人仕及機構;
  • 法庭頒領, 政府部門或法定機構根據有關法律而指示或要求該些資料要傳輸到人仕;及
  • 商業伙伴及贊助商。



Transfer of Personal Data

Your personal data held by MEDcentra will be kept confidential but MEDcentra may provide such information to:

  • any professional personnel, agent, adviser, auditor, contractor or service provider who provides services or advice to us in connection with our operations;
  • any person or corporation under a duty of confidentiality to us;
  • person to whom we are required to make disclosure under applicable laws, governmental or regulatory requirements or pursuant to any order of a court of a competent jurisdiction; and
  • other third party or entities which may assist in MEDcentra’s business.


Please note that the privacy protection set out in this Privacy Statement does not apply to personal data already passed to third parties and MEDcentra shall not be responsible for the protection of such personal data or neglect thereof by any such third parties.


  1. 個人資料的使用及其促銷用途

醫信滙可能會就閣下的個人資料投寄或傳輸上述第4條提及的促銷活動的相關資訊給閣下,如果閣下不想閣下的個人資料用作促銷用途,請以書面或電郵至 通知我們的個人資料保護主任,或採用會員登記表之適用功能。


Use of Personal Data for Direct Marketing

MEDcentra may from time to time post or deliver to you direct marketing materials mentioned in Clause 4 based on your personal data provided to us. If you do not want to receive those direct marketing materials, please advise our Personal Data Protection Officer by writing or by e-mail to, or selecting the appropriate option under our member registration.


  1. 取用及更改個人資料

在私隱條例保障下,閣下有權向醫信滙查詢閣下個人資料的內容及更改任何不準確及不及時的資料。如需取用及更改個人資料,請電郵至 聯絡我們的個人資料保護主任。


Access and Correction of Personal Data

The Ordinance provides you the rights to ascertain whether MEDcentra is holding your personal data and to correct any data that is inaccurate and not up to date. You may contact on Personal Data Protection Office in writing or by email to for access and correction to your personal data.


  1. 一般




In case there arises discrepancy in the English and Chinese versions, the English version shall prevail.